Celigo, Inc. is looking for Technical Support Engineer
You will join us at Celigo s CloudExtend team whose mission is to supercharge enterprise user productivity. CloudExtend products uniquely meld best-of-breed enterprise systems with ubiquitous consumer applications with a strong focus on user experience and deep insightful integration. You will play a significant role in redefining how businesses from Fortune 500s to small boutiques experience and interact with cloud systems such as NetSuite, Salesforce.com, Google, Microsoft 365, Slack, and more.
Key Responsibilities-
Technical Support & Troubleshooting: Provide front-line technical support to users, diagnose and resolve software issues, and ensure the timely resolution of problems.
Bug Fixing & Issue Resolution: Assist in identifying, reporting, and fixing application bugs using technologies such as .NET, MongoDB, Angular, and JavaScript.
System Monitoring & Performance: Monitor system performance, track and address issues in production environments, and ensure smooth software operations.
Collaboration: Work closely with development teams to understand new features and assist with deployment and troubleshooting.
Documentation: Create and maintain technical documentation for troubleshooting procedures, deployment steps, and issue resolution.
Continuous Learning: Stay up-to-date with industry best practices, emerging technologies, and software trends to continuously improve technical skills.
Required Technical Skills-
AWS: Basic experience with AWS EC2, S3, Lambda, ECR, CDK and CodePipeline for deploying and maintaining applications.
.NET: Familiarity with C#, .NET Core, and Web API development, with the ability to troubleshoot and resolve issues in .NET applications.
MongoDB: Basic knowledge of MongoDB, including querying, troubleshooting performance issues, and basic database management.
Angular: Hands-on experience with Angular for building and troubleshooting web applications, including data binding and component architecture.
JavaScript: Proficiency in JavaScript, including understanding of asynchronous programming, error handling, and debugging.
Work Experience: 0– 2 Years
Job Location: Hyderabad, India
About Celigo
The Celigo platform is a world-class integration platform as a service (iPaaS) that allows IT and line of business teams alike to automate both common and custom business processes, enabling the entire organization to be more agile and innovate faster than competitors.
At Celigo, we are pioneering the future of application integration with novel new strategies, cutting edge technologies, and of course a diehard team that will go to any length to make your most complicated integrations just work. Our core mission at Celigo is simple: to enable independent best of breed applications to work together as one. We believe that every independent department and every business end user should always have choices when it comes to picking software, and that integration challenges should never stand in the way.
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