Candidate should have a Bachelors Degree in Computer Science/ IT/ Engineering or Equivalent with 7 to 10 years of relevant work experience. Extensive experience with Azure cloud services (App Services, Azure SQL, Networking, Monitoring) and proven ability to manage scalable and resilient systems.
Leadership experience in SRE or DevOps roles with a focus on production reliability, observability, and platform optimization.
Strong expertise in infrastructure as code (e.g., Bicep, ARM templates, Terraform) and automation tools (e.g., Azure DevOps, Prometheus, Grafana).
Experience with incident management, troubleshooting, performance optimization, and disaster recovery planning.
Excellent communication and collaboration skills, with a track record of working across teams to implement best practices in reliability and observability.
Essential Job Functions-
As the Lead of the SRE team you will lead, guide and mentor the team to help build world-class systems. While you will have delivery ownership with the team, you will not be expected to have HR responsibility over the team, primarily acting as a highly engaged player coach hands-on in the code.
Lead the SRE team in building and maintaining resilient and scalable cloud infrastructure on Azure, adhering to high standards of uptime, performance, and reliability.
Design and implement comprehensive observability systems, including monitoring and alerting, ensuring 100% coverage of critical metrics. Defining `what good looks like` for implementing observability.
Collaborate with partner teams (product, data engineering, IT operations) to integrate reliability and monitoring practices across the entire development lifecycle.
Define and enforce standards for service level indicators (SLIs), service level objectives (SLOs), and service level agreements (SLAs) for all services.
Proactively identify and address reliability risks before they impact production, including leading performance testing and disaster recovery drills.
Work Experience: 7 to 10 Years
Job Location: Bangalore, Chennai, Chandigarh, Remote, WFH
This position pays between $110,600 – $211,950 based on experience
About Fifthnote
Fifthnote, an Ensemble Health Partners Company, is a leading technology acceleration company, that identifies business process optimization by implementing system integration and automation. We were founded in 2012 and acquired by Ensemble Health Partners in 2020. We support EnsembleIQ (EIQ), cloud-based analytics-driven revenue cycle operating platform that enables highly efficient and intelligent workflow automation to apply extensive domain expertise, automation and advanced artificial intelligence to drive efficiency.
Ensemble Health Partners has the second-largest share in the RCM space in the US Market with 7000+ professionals working in the organization. Ensemble has partnered with almost 300 hospitals across the United States to improve financial outcomes and patient experiences. Along with its partners, Ensemble Health Partners creates a hands-on approach that helps health systems forge a healthier path forward to improve financial performance, the billing process and customer service. Together, Ensemble and fifthnote are redefining the possible in health care by empowering people to be the difference.
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