Candidate should have Degree Certificate (Any, but should have good written and verbal communication skills)
Should have 0 to 2 years of experience in Technical Support, Customer Service
Excellent communication skills, should be able to hold a conversation
Basic troubleshooting and should be able to comprehend the issues presented
Ability to deal professionally as well as ability to learn new products and technologies
Good customer service skills, multitasking and documentation skills
Ability to adjust quickly to the changing priorities and implement the same per business requirements
Basic knowledge on IT systems
Knowledge, Skills and Abilities–
Ability to analyze and solve technical problems by investigating potential solutions using troubleshooting skills
Good Analytical & Cognitive skills.
Quick to adjust to changing priorities and business requirements.
Ability to learn and adapt to new products and technologies efficiently.
Key Responsibilities-
Provide world class remote assistance to users via Chat, Phone and eMail
Assists users by remote troubleshooting and resolving technical and service issues.
Performs tasks according to standardized policies, requiring basic analytical and cognitive skills to address technical issues.
Work Experience: 0 – 2 Years
Job Location: Hyderabad, India
If you are interested, please share the CV/ Resume to gayathri.arunagiri@movate.com
About Movate
Movate is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and a relentless focus on driving client outcomes. Recognized as one of the most awarded and analyst-accredited companies in its revenue range, Movate helps ambitious, growth-oriented companies across industries stay ahead of the curve by leveraging its world-class talent of over 12,000 full-time Movators across 20 global locations and a gig network of thousands of technology experts across 60 countries, speaking over 100 languages.
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