[24]7.ai India is looking for Technical Support Associate

We are hiring for the International Voice Process at [24]7.ai. The ideal candidate will be responsible for providing customer support and resolving issues through calls and other electronic communications.

Candidate should be Intermediate (10+2)/ Diploma (10+3) with 0 to 4 years of experience in technical support, customer support. Excellent analytical and troubleshooting abilities. Strong verbal communication skills.

Ability to deliver exceptional customer service and ensure customer satisfaction.
Strong multitasking and coordination skills.
Excellent judgment to evaluate situations and provide effective solutions.
Willingness and ability to work in rotational shifts (24×7)

Rotational US shifts, including midnight shifts.
5 days working; 2 rotational week-offs (no fixed days off on Saturday and Sunday)
Students pursuing regular college education are not eligible
Educational certificates are mandatory
Must be flexible to work from the office.
Relevant experience in international voice process with customer interaction (on papers) is required.

Immediate joiners preferred, based on the company’s requirements.

Interview Date/ Time-
26th December , 10.30 AM – 1.00 PM

Venue Details-
Ground floor, NSL SEZ, Survey 1, Plot 6,
NSL Arena Internal Road, IDA Uppal, Habsiguda,
Hyderabad, Telangana – 500 039

Contact – HR Sandhya

About [24]7.ai

[24]7.ai is redefining the way companies interact with consumers. Using artificial intelligence and machine learning to understand consumer intent, the company’s technology helps companies create a personalized, predictive, and effortless customer experience across all channels. The world’s largest and most recognizable brands are using intent-driven engagement from [24]7.ai to assist several hundred million visitors annually, through more than 1.5 billion conversations, most of which are automated. The result is an order of magnitude improvement in digital adoption, customer satisfaction, and revenue growth.

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