We are looking for a detail-oriented Quality Analyst to lead manual testing efforts for the Customer Portal, a React/ AEM-based web application integrated with SAP, Salesforce, and supporting middleware. The QA will validate end-to-end business scenarios spanning the web/AEM front end and SAP-driven backend processes (orders, deliveries, invoices, documents), ensuring the portal meets functional, data-accuracy, and customer-experience requirements before release.
Key Responsibilities
Test Planning & Strategy: Define the manual test strategy and test plans for each Phase 1 module (Profile, Documents, Contact Us, Dashboard, Deliveries, Order Status), covering functional, regression, integration, and UAT-support testing.
Test Case Design: Author detailed test cases and test scripts derived from business requirement documents, including field-level validations, business rules, and source-system mappings (e.g., SAP, SFDC).
SAP-Integrated Scenario Testing: Validate portal behavior against SAP-driven data and logic, including order status transitions, delivery commitment/ delay logic, credit/ pricing/ compliance blocks, invoice and document availability, and output management triggers.
Web/UI Testing: Perform functional, cross-browser, responsive, and accessibility testing of the React/AEM front end, including forms, search/filter behavior, modals, file uploads/downloads, and navigation flows.
Data Validation: Verify data accuracy and consistency across SAP, Salesforce (SFDC), and the portal UI, including account details, contact information, order/delivery data, and document metadata.
Defect Management: Log, triage, and track defects to closure using the team’s defect management tool, working closely with React developers, AEM SMEs, and SAP consultants on root cause and resolution.
Requirement Traceability: Maintain requirements-to-test-case traceability matrices to ensure full coverage of documented requirements and sign-off criteria.
Regression & Release Testing: Execute regression test cycles ahead of each release, validate bug fixes, and provide go/no-go quality input to the Project Lead.
UAT Support: Support business stakeholders during User Acceptance Testing, including test data preparation, issue triage, and coordination of retesting.
Documentation: Maintain clear test documentation, execution logs, and status reporting (pass/fail metrics, defect trends, coverage) for project stakeholders.
Required Skills
Experience: 5+ years of manual QA experience with at least 2+ years testing applications integrated with SAP and modern web front ends.
SAP Exposure: Working knowledge of SAP Sales & Distribution (Order-to-Cash) processes Sales Orders, Deliveries, Billing/Invoicing, Customer Master sufficient to validate business rules and data displayed on the portal.
Web Application Testing: Hands-on experience testing React-based or other modern JavaScript web applications, including responsive/cross-browser testing; exposure to CMS/DXP platforms such as AEM is a plus.
Test Management Tools: Proficiency with test management and defect tracking tools (e.g., JIRA/Xray, Azure DevOps, qTest, or similar).
API/Integration Awareness: Ability to validate data flowing through REST/GraphQL APIs and integration layers (e.g., Apigee) at a functional level, using tools such as Postman.
CRM Exposure: Familiarity with Salesforce (SFDC) data structures (Accounts, Contacts, Cases) as they relate to customer and case data shown on the portal.
About Algoleap
Algoleap is a digital product engineering firm focused on a cloud-first, agile-first approach. We deliver next-generation technology efficiencies and impact through modern app development and management. Bringing the best of product engineering practices to traditional technology teams involves a combination of cultural, organizational, and process-oriented changes. Here are some strategies to help traditional technology teams adopt modern product engineering principles.
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