We are looking for a highly skilled QA Engineer with expertise in functional and automation testing, API validation, AI-output evaluation, and quality assurance for modern cloud-native applications. The ideal candidate will play a critical role in ensuring product quality, supporting end-to-end testing activities, and validating AI-driven solutions, including RAG-based systems.
As a QA Engineer, you will be responsible for planning, designing, executing, and automating test scenarios across web applications, APIs, and AI-powered solutions. You will collaborate with product owners, developers, business stakeholders, and DevOps teams to ensure high-quality software releases and exceptional user experiences.
Role & Responsibility
- Define and execute comprehensive test strategies, test plans, and test cases based on business and technical requirements.
- Ensure requirements traceability and maintain defect lifecycle management using Jira.
- Perform functional, integration, regression, end-to-end, and user acceptance testing.
- Design, develop, and maintain automation frameworks using Selenium, Playwright, or equivalent technologies.
- Conduct REST API testing and automation using Postman or equivalent API testing tools.
- Perform SQL-based data validation and test data preparation activities.
- Evaluate AI-generated outputs for accuracy, consistency, grounding, hallucinations, and adherence to defined quality thresholds.
- Validate RAG-based retrieval systems, agent workflows, and tool-call orchestration.
- Execute negative-path, access-control, and sensitive-data exposure testing to ensure application security and reliability.
- Integrate automated test suites with Git/Bitbucket repositories and CI/CD pipelines.
- Validate AWS-hosted applications and analyze logs for issue identification and troubleshooting.
- Support User Acceptance Testing (UAT), maintain test evidence, and provide release-quality assessments.
- Collaborate with cross-functional teams to identify, track, and resolve product defects.
- Ensure adherence to quality standards, testing best practices, and release management processes.
Required Skills
- Strong understanding of software testing methodologies, SDLC, and STLC.
- Experience in manual and automated testing of enterprise applications.
- Hands-on experience with API testing, UI automation, and database validation.
- Knowledge of AI/GenAI testing concepts, including RAG evaluation and AI response validation.
- Experience working in Agile/Scrum development environments.
- Familiarity with cloud-hosted applications, preferably on AWS.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication skills with the ability to articulate technical and business concepts clearly and concisely.
Work Experience: 5 – 7 Years
Job Location: Bengaluru, India
About UST Global
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients organizations. With over 30K+ employees in 30+ countries, UST builds for boundless impact touching billions of lives in the process.
At UST, we believe in the power of One . Because this number signifies the immeasurable power of our unified and diverse workforce the over 30,000 associates spread across the globe coming together as One UST to create magic every single day. We thrive on the myriad colors of innovation that this diverse community brings to our vision of Transforming Lives. Their distinct, unique and culturally rich perspectives constitute UST s organizational fabric that creates boundless impact for our clients, communities and people around the world.
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